We currently ship across the United States. Delivery estimates are shown at checkout.

How long does shipping take?

Most orders arrive within 5-8 business days after they leave our warehouse.

What is your return policy?

Unused items can be returned within 30 days of delivery through our simple return process.

How can I track my order?

As soon as your order ships, we'll email a tracking link so you can follow every step.

How can I contact customer support?

Send us a note through our contact page. Our team typically replies within one business day.

Shipping Policy

Last Updated: September 28, 2026

At NESTERAH, we want your shopping experience to be simple and convenient. This Shipping Policy explains how we process and deliver orders placed through our store.

Order Processing

Orders are processed after payment has been successfully received.

Please allow time for our team and fulfillment partners to prepare your order for shipment. Once your order has shipped, you will receive a confirmation email with tracking information when available.

Shipping

We currently offer shipping to customers within the United States.

Available shipping options, estimated delivery times, and shipping costs will be displayed at checkout based on your location and order.

Please note that delivery times are estimates and may vary depending on:

Product availability
Shipping destination
Carrier delays
Weather conditions
Holidays and peak shipping periods
Other circumstances outside our control

Tracking Your Order

Once your order has shipped, you may receive a shipping confirmation email containing your tracking information.

Please allow some time for tracking information to become active after the package has been handed to the carrier.

If your tracking information has not updated for an extended period, please contact our customer support team.

Shipping Delays

While we work to ensure your order arrives as expected, NESTERAH cannot guarantee delivery dates.

Unexpected delays may occur due to shipping carriers, weather, high-volume periods, or other circumstances beyond our control.

We appreciate your patience if your order experiences an unexpected delay.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

If you notice an incorrect address after placing your order, contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that an order can be changed once it has entered the shipping or fulfillment process.

NESTERAH is not responsible for orders delivered to an incorrectly entered address.

Lost or Damaged Packages

If your package appears to be lost, damaged, or marked as delivered but you have not received it, please contact us so we can help you investigate the issue.

For packages marked as delivered, we may ask you to check with household members, neighbors, or the shipping carrier before further assistance can be provided.

Multiple Products in One Order

If your order contains multiple products, items may occasionally arrive in separate packages depending on product availability and fulfillment locations.

You may receive separate tracking information for different shipments.